Terms & Conditions
Terms and Conditions
Last Updated: August 1, 2025
Welcome to Saffron and Sage. These Terms and Conditions (“Terms”) govern your use of our website at [www.thesaffronandsage.com] (the “Site”) and your relationship with us when you make a purchase. By using the Site, you agree to these Terms, so please read them carefully.
1. Use of the Website
You agree to use our website for lawful purposes only and in accordance with these Terms. You must be at least 18 years old (or the age of majority in your region) to create an account or place an order, unless you have the consent of a parent or guardian.
2. Product Information
We do our best to ensure all items are described and photographed accurately. Please note that colors may appear slightly different depending on your screen settings. Product availability and pricing may change without notice. Small lace designs maybe slightly changed and vary.
3. Pricing and Payment
All prices on our website are listed in [PKR-Pakistani Ruppee] and include applicable taxes unless otherwise stated. We accept major payment methods including Visa, Mastercard, American Express, PayPal, and others shown at checkout. You place orders on Cash on Delivery (COD) or pay via card on our website.
4. Order Processing and Shipping
* Orders are usually processed within 1–3 business days.
* Shipping costs and estimated delivery times are calculated during checkout.
* Once your order ships, you will receive tracking information.
* Saffron and Sage is not responsible for delivery delays caused by shipping carriers or external factors.
5. Returns and Exchanges
We gladly accept returns within 4 days of delivery. Returned items must be:
* Unworn and unwashed
* In original packaging with tags still attached
Items marked Final Sale, are non-returnable.
Visit our [Returns Portal] or contact support to start a return.
6. Order Cancellation & Changes
If you need to cancel or modify an order, please contact us as soon as possible at sns@sharmeengroup.com Once an order has been processed or shipped, we may not be able to make changes.
7. Intellectual Property
All content on the Site — including logos, images, designs, text, and product photos — is owned by Saffron and Sage and protected by copyright and trademark laws. You may not reproduce, modify, or distribute our content without permission.
8. Acceptable Use
You agree not to:
* Violate any laws while using our website
* Access or attempt to access other users’ information
* Interfere with the website’s functionality or security
We reserve the right to limit or block your access if we believe you are violating these Terms.
9. Privacy Policy
We take your privacy seriously. By using our website, you agree to our [Privacy Policy], which outlines how we collect, use, and safeguard your information.
10. Limitation of Liability
To the fullest extent allowed by law, Saffron and Sage shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products. Our total liability shall not exceed the amount paid for the item in question.
11. Changes to These Terms
We may update these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of the Site means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of [Sindh/Pakistan]. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of [Karachi, Pakistan].
13. Contact Us
If you have any questions or concerns about these Terms, we’d love to help. Please reach out to us at:
Saffron and Sage
📧 Email: sns@sharmeengroup.com
📞 Phone: 0335 SAF SAGE - 0335 723 7243
🏠 Address: 510, Haji Adam Chamber, Napier road, New Challi, Karachi
COMING SOON